Civic Impact

New website makes it easier for Torontonians to take control of their healthcare

Toronto Central Community Care Access Centre

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Healthcare and Wellness 

A recently unveiled project of the Toronto Central Community Care Access Centre (CCAC), is hoping to offer Torontonians relief from some their healthcare searching woes.

Recognizing that searching online for answers to healthcare queries is often more overwhelming than illuminating, the Toronto Central CCAC set out to create an online one-stop-shop for healthcare information in Toronto.

The result, TorontoCentralHealthline.ca, is fully searchable site that provides users with a array of information: from how to access low cost dental clinics to how to make decisions about organ donation, to where to find long term care facilities anywhere in Toronto.

"[The site] is an incredible tool for people looking for local community based healthcare-related services and information," says Dipti Purbhoo, senior director of client services at the Toronto Central CCAC. "Toronto residents are now able to access a dedicated portal that provides comprehensive and relevant data with a single click."

Vistors to the site can choose, among other options, to narrow their search based on demographics (e.g. women, youth, seniors), based on health care options (e.g. hospitals, home and community care) and based on health topics (addiction, end-of-life care).

The hope, says Purbhoo, is that the site becomes the primary health resource in Toronto, so much so that healthcare professionals turn to it as a resource to help their patiends and feel compelled to contribute information to the site’s database regarding their services.

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Healthcare and Wellness 

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