Look at any recent
policy document from the Ontario Ministry of Longterm Care and you’ll find a common theme: the importance (especially in the context of an aging population) of community health services.
Given the importance placed on managing health concerns at a local level, it’s reassuring to get evidence that the institutions in place to deliver community health services are, in fact, serving the community.
Accreditation Canada, a nonprofit organization that surveys and reviews health and social service organizations (at the organization's request) recently completed an "intensive review" of the CCAC before awarding it "Accreditation with Exemplary Standing."
The Toronto Central CCAC, which serves a catchment area of 1.5 million people, is part of an Ontario-wide network (supported by the Government of Ontario) that connects Ontarians with in-home and community-based health care.
Among other things, the Accreditation Canada surveyors commended the CCAC for "having a client centered culture at every level of the organization and [for their] recognition of clients’ rights."
"Through dedication, commitment, and team effort, we met or exceeded national standards and requirements of excellent related to health care, from client safety and ethics, to staff governance and partnering with the community,” says Stacey Dubb, Toronto Central CCAC CEO. "I am pleased for this national acknowledgment of our hard work and value to the sector."
Writer: Katia Snukal
Source: Toronto Central CCAC